Privacy Policy

1. Who We Are

HK Saitong Telecommunication Limited ("HK Saitong", "we", "our", "us") is a licensed trading company registered in Hong Kong, operating from Factory Unit 9 on 27th Floor, No.1 Hung To Road, Kwun Tong, Hong Kong. This Privacy Policy explains how we collect, use, and protect information provided to us in connection with our website and B2B procurement activities.

2. Information We Collect

We collect information that you voluntarily provide when contacting us via WhatsApp or other communication channels. This may include:

• Full name and job title
• Company name, registration number, and business address
• WhatsApp number and any other contact details provided
• Stock and inventory data submitted for pricing enquiries
• Bank or payment details required to complete a transaction
• Shipping and logistics documentation

3. How We Use Your Information

We use the information we collect solely for legitimate business purposes, including:

• Responding to pricing and purchasing enquiries
• Processing, completing, and documenting transactions
• Arranging logistics and customs clearance
• Maintaining business accounting and compliance records
• Fulfilling legal and regulatory obligations under Hong Kong law

We do not sell, rent, or share your personal data with third parties except where necessary to complete a transaction (for example, sharing consignment details with freight forwarders) or where required by applicable law.

4. Data Retention

Business communications, transaction records, and related documentation are retained in accordance with Hong Kong commercial law requirements. Contact details are retained for as long as necessary to maintain an active business relationship and for a reasonable period thereafter.

5. WhatsApp Communications

Our primary communication channel is WhatsApp (Meta Platforms, Inc.). Communications conducted via WhatsApp are subject to WhatsApp's own privacy policy and terms of service, which we recommend you review. We advise against sharing highly sensitive financial or regulatory documents through messaging applications.

6. Website Cookies and Analytics

This website may use standard browser cookies and third-party analytics tools to understand traffic patterns and improve user experience. No personally identifiable data is collected through cookies. By using this website, you consent to the use of standard analytical tracking.

7. Data Security

We take reasonable technical and organisational measures to protect information in our possession against unauthorised access, disclosure, alteration, or destruction. Sensitive commercial information exchanged with us is treated with strict confidentiality.

8. Your Rights

You have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise any of these rights, contact Mr Li Hu via WhatsApp at +852 6760 7658. We will respond to all legitimate requests within a reasonable timeframe.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or applicable law. The current version is always available on this page. The date at the top of this page indicates when it was last updated.

10. Contact

For any privacy-related queries, contact: Mr Li Hu, HK Saitong Telecommunication Limited, Factory Unit 9 on 27th Floor, No.1 Hung To Road, Kwun Tong, Hong Kong. WhatsApp: +852 6760 7658.